What is the criteria for eligibility for return/exchange?
To initiate returns or exchanges, please contact us via email at iam@contemponari.com or call us at +91 9311539917 within 72 hours of delivery. If the return is approved, a reverse pick-up will be scheduled within 1-2 business days. Please ensure that the product you return is unused, unworn, and the original tags are intact.
Please Note: International Orders are not eligible for the Returns and Exchanges.
Can I exchange/return products purchased at discounted prices?
Products sold at discounted prices are eligible for exchange and returns. However, during a clearance sale with a disclaimer stating "no return or exchange," those particular products will be ineligible for exchange or return.
Will I receive a refund for returned/exchanged products?
For prepaid orders, you will receive a refund for returned or exchanged products, processed via the original mode of payment within 3-5 business days. For COD orders, a gift card of the same amount will be sent to you, valid for another purchase on the website for a period of 6 months from the gift card's receipt.
